These Terms and Conditions set out the basis on which Waste Clearance Enfield provides waste collection and clearance services to domestic and commercial customers. By making a booking, confirming a quotation, or allowing our operatives to begin work at your premises, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
In these Terms and Conditions, the following expressions shall have the meanings set out below:
Customer means the person, company or organisation requesting the services from Waste Clearance Enfield.
Company, we, us or our means Waste Clearance Enfield, the provider of the waste clearance and related services.
Services means any waste clearance, waste collection, removal, loading, transport, recycling, or associated services provided by the Company.
Waste means any items, materials, rubbish or debris that the Customer asks the Company to remove, subject to the limitations set out in these Terms and Conditions and applicable regulations.
Premises means the property, site or location from which the Waste is to be collected or at which Services are to be provided.
The Company provides waste clearance and collection services which may include the removal, loading, and transportation of general household waste, garden waste, office waste and certain types of bulky items, subject to waste regulations and safety requirements.
Services are provided on the understanding that the Waste is properly described by the Customer and is suitable for manual handling and loading by our operatives. The Company reserves the right to refuse, in whole or in part, any Waste that it reasonably believes to be hazardous, prohibited, misdescribed, unsafe to handle, or otherwise not in line with our licence or applicable regulations.
The Company may offer additional services such as light demolition or dismantling of non-structural items, subject to separate agreement and any additional charges.
3.1 Booking requests can be made by telephone, email or through any other method that the Company may make available from time to time.
3.2 When making a booking, the Customer must provide accurate information, including but not limited to the Premises address, access details, type and approximate quantity of Waste, any parking restrictions, and any other details that may affect the provision of the Services.
3.3 Any quotation provided by the Company before attending the Premises will normally be based on the information supplied by the Customer and is subject to confirmation once our operatives have inspected the Waste in person.
3.4 The Company reserves the right to revise any estimate or refuse the Service if the Waste is substantially different in nature or volume from that described by the Customer at the time of booking, or if access or safety conditions are not as described.
3.5 A booking is considered confirmed only when the Customer has accepted the quotation and the Company has acknowledged the order, verbally or in writing.
4.1 Prices are generally based on the volume, weight, type of Waste, and the time and labour required to complete the Service. Additional charges may apply for difficult access, extra labour, parking charges, or specific waste streams that incur higher disposal costs.
4.2 Any quotation given before inspection is an estimate only and is not binding on the Company. The final price will be confirmed on site, before the Service begins, once our operatives have had the opportunity to inspect the Waste and assess access and working conditions.
4.3 If the Customer does not agree to any revised price, the Company will not be obliged to proceed with the Service, and no charge will be payable by the Customer unless the Customer has specifically agreed to a minimum call-out charge in advance.
4.4 All prices are quoted in pounds sterling and, unless stated otherwise, are exclusive of any applicable taxes or charges imposed by law.
5.1 Payment is due in full upon completion of the Service, unless an alternative arrangement has been expressly agreed in advance in writing.
5.2 The Company accepts payment by cash, bank transfer, card payment or other methods that may be made available from time to time. The Customer is responsible for ensuring that the chosen method of payment is valid and that sufficient funds are available.
5.3 For business Customers, the Company may, at its discretion, agree to issue an invoice with payment terms. Unless otherwise agreed in writing, invoices are payable within 14 days of the invoice date.
5.4 If the Customer fails to make payment when due, the Company may charge interest on the overdue amount at the statutory rate permitted under UK law, accruing on a daily basis until payment is made in full, whether before or after any judgment. The Company may also charge reasonable administration costs arising from the late payment.
5.5 The Company reserves the right to suspend or cancel any Services if payment is not made in accordance with these Terms and Conditions.
6.1 The Customer may cancel or reschedule a booking by giving the Company reasonable notice by telephone or email.
6.2 If a Customer cancels or requests to reschedule less than 24 hours before the agreed arrival time, the Company reserves the right to charge a cancellation or call-out fee to cover costs incurred, including any allocated labour and travel time.
6.3 If our operatives attend the Premises at the agreed time and are unable to gain access, or if the Customer is not present where their presence is reasonably required to identify or authorise removal of the Waste, the Company may treat the visit as a late cancellation and charge a call-out fee.
6.4 The Company reserves the right to cancel or reschedule the Service due to circumstances outside its reasonable control, including but not limited to adverse weather, traffic conditions, vehicle breakdowns, sickness, or safety concerns at the Premises. In such cases, the Company will use reasonable efforts to notify the Customer and arrange an alternative appointment without additional charges.
7.1 The Customer must ensure that the Premises are safe and that our operatives have clear and reasonable access to the Waste. This includes arranging any necessary permissions for parking, entry to buildings, or use of lifts.
7.2 The Customer must disclose any risks that may affect the safety of our operatives, including but not limited to hazardous materials, sharp objects, contaminated items or unstable structures.
7.3 The Customer must not request the removal of any Waste that is prohibited under applicable waste regulations or that our operatives inform the Customer they cannot accept. Such Waste includes, without limitation, certain chemicals, oils, gas bottles, asbestos, clinical waste and other hazardous substances, unless specifically agreed and properly arranged in compliance with all legal requirements.
7.4 If the Service includes removal from inside a building or from areas requiring lifting or moving furniture or fixtures, the Customer is responsible for removing or securing any fragile or high-value items that could be damaged in the process.
8.1 The Company operates in compliance with applicable UK waste management legislation, including duty of care obligations. All Waste collected will be transported to a licensed facility or managed in accordance with legal requirements.
8.2 The Customer confirms that they are the owner of the Waste or are authorised by the owner to arrange for its removal and disposal.
8.3 Where applicable, the Company will issue a waste transfer note or other required documentation, and the Customer agrees to provide any information reasonably required to complete such documentation accurately.
8.4 The Customer must not knowingly provide false or misleading information regarding the nature or classification of the Waste. If it is later discovered that Waste has been misdescribed or that prohibited or hazardous materials were included without the Company’s knowledge, the Customer will be responsible for any additional costs, penalties, or liabilities arising.
9.1 Nothing in these Terms and Conditions excludes or limits the Company’s liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.
9.2 Subject to the above, the Company’s total liability to the Customer in respect of any claim arising out of or in connection with the Services, whether in contract, tort or otherwise, shall not exceed the amount paid or payable by the Customer for the specific Service giving rise to the claim.
9.3 The Company will take reasonable care when carrying out the Services; however, the Customer acknowledges that minor scuffs, marks or incidental damage may occasionally occur in tight spaces or where large or heavy items are removed. The Customer is encouraged to move or protect any vulnerable items or surfaces in advance.
9.4 The Company shall not be liable for any loss of profit, loss of business, loss of opportunity, loss of data or any indirect or consequential loss or damage suffered by the Customer arising from or in connection with the Services.
9.5 The Company shall not be liable for any delay or failure in performing its obligations where such delay or failure is due to events beyond its reasonable control, including adverse weather, traffic, industrial action, accidents, equipment failure, or compliance with legal requirements.
The Company maintains public liability insurance and, where relevant, employer’s liability insurance, providing cover in accordance with industry standards. Details of cover are available on request. The Customer is responsible for arranging any additional insurance they consider necessary in relation to the Premises or their own property.
11.1 If the Customer is dissatisfied with any aspect of the Service, they should inform the Company as soon as reasonably possible, providing full details of the issue so that the Company can investigate and, where appropriate, attempt to resolve the matter.
11.2 The Customer should notify the Company of any apparent loss or damage to property within 48 hours of the completion of the Service, failing which it may be more difficult for the Company to investigate the circumstances.
11.3 The Company will aim to respond to complaints promptly and to seek a fair and reasonable resolution. This may include offering to revisit the Premises, providing a partial refund or other appropriate remedy, at the Company’s discretion and subject to the limitations of liability set out in these Terms and Conditions.
12.1 The Customer is responsible for ensuring that suitable parking and access are available for the Company’s vehicles at or near the Premises. Any parking charges or fines incurred as a direct result of insufficient parking arrangements or information provided by the Customer may be charged to the Customer.
12.2 If a parking permit, visitor pass or prior arrangement with a managing agent or local authority is required to access the Premises, the Customer must arrange this in advance and provide clear instructions.
13.1 Once the Waste has been loaded onto the Company’s vehicle and payment has been made or agreed, title to the Waste transfers to the Company and the Customer relinquishes any rights or claims over it, subject to applicable laws.
13.2 The Company reserves the right to sort, recycle, reuse or dispose of the Waste, or arrange for its processing, at its discretion and in accordance with legal and environmental requirements.
14.1 The Company may collect and process personal data relating to the Customer for the purpose of providing the Services, handling bookings, processing payments, issuing documentation and managing any queries or complaints.
14.2 The Company will take reasonable steps to protect any personal data it holds and will not sell or disclose personal data to third parties except as required by law or where necessary to provide the Services, such as to payment processors or waste management facilities.
15.1 The Company may update or amend these Terms and Conditions from time to time. Any such changes will not affect existing contracts that have already been agreed, but will apply to future bookings and Services.
15.2 The current version of the Terms and Conditions will be made available by the Company upon request and will apply at the time the Customer makes a booking.
If any provision of these Terms and Conditions is found by a court or other competent authority to be invalid, illegal or unenforceable, that provision shall, to the extent required, be deemed deleted, and the remaining provisions shall continue in full force and effect.
These Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or their subject matter, including any non-contractual disputes or claims.
By placing a booking with Waste Clearance Enfield or by allowing our operatives to commence the Service, the Customer confirms that they have read, understood and agree to be bound by these Terms and Conditions.
Choose the best waste clearance Enfield company around at reasonable prices. You will be gladly impressed with our experience and expertise.
Tipper Van - Junk Clearance and Waste Clearance Prices in Enfield, EN1
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce (incl tax)* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 20 min | 3.5 | 200-250 kg | 20 bin bags | £160 |
| 1/2 Load | 40 min | 7 | 500-600kg | 40 bin bags | £250 |
| 3/4 Load | 50 min | 10 | 700-800 kg | 60 bin bags | £330 |
| Full Load | 60 min | 14 | 900-1100kg | 80 bin bags | £490 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
Luton Van - Junk Clearance and Waste Clearance Prices in Enfield, EN1
| Space іn the van | Loadіng Time | Cubіc Yardѕ | Max Weight | Equivalent to: | Prіce (incl tax)* |
| Minimum Load | 10 min | 1.5 | 100-150 kg | 8 bin bags | £90 |
| 1/4 Load | 40 min | 7 | 400-500 kg | 40 bin bags | £250 |
| 1/2 Load | 60 min | 12 | 900-1000kg | 80 bin bags | £370 |
| 3/4 Load | 90 min | 18 | 1400-1500 kg | 100 bin bags | £550 |
| Full Load | 120 min | 24 | 1800 - 2000kg | 120 bin bags | £670 |
*Our rubbish removal prіces are baѕed on the VOLUME and the WEІGHT of the waste for collection.
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